Workers' Rehabilitation and Compensation

We Stand Up For Injured Workers

Workplace Injuries, Rehabilitation And Compensation,

The UFUSA State Council has determined to enhance the services provided to UFU members injured in the course of employment. All enquiries will be forwarded to our Team.

If you are injured at work ensure your rights are protected. 

Seek assistance from the UFUSA as a priority.

The UFU has experience in advocating on behalf of injured workers, providing advice and representing injured workers and members in the SA Employment Tribunal.  We can be contacted via our office on 8352 7211

Alternatively, you can contact us via the inquiry field below if you have any workers compensation matters that you would wish to discuss.

For member’s information about the Return to Work Act 2014 and the Return to Work Regulations 2015 along with the presumptive cancer provisions contained in Schedule 3 of The Return to Work Act 2014, please see the download features below.

UFUSA Stand Up For Injured Workers
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Workers' Rehabilitation and Compensation History.

The old WorkCover Rehabilitation and Compensation Act 1986 came into effect on 30 September 1987 and ceased on 30 June 2015.

Injured workers within the State of South Australia are now covered by the Return to Work Act 2014 that came into effect on 1 July 2015.  Commonwealth employees are covered by the Comcare scheme (SRC Act).

Approximately 60% of workers are covered directly by Return to Work SA and their claims agents Gallagher Bassett and Employers Mutual Limited.  The other 40% are exempt employers who take out their own insurance and administer their own claims portfolio.  The Act and the regulations apply equally to both groups of employers/employees.

The MFS is an exempt employer. The South Australian Fire and Emergency Services Commission (SAFECOM) is responsible for the administration of all workers rehabilitation and compensation matters relating to firefighters.

Firefighters also have access to additional entitlements for certain work related injuries or illnesses under the 1st Schedule of your award (Firefighting Industry Employees (SAMFS) Award 2007.  However you must be eligible and there must be a causal connection to the nature of firefighting and  sustaining injuries such that you were placed in a dangerous situation.

Injured at work?

If you are injured at work ensure your rights are protected. Seek assistance from the UFUSA as a priority.

  • Ensure the injury is reported at your workplace. Generally this is done through filling out a HIRMS report.
  • Keep a record of any conversation you have with the person you reported it to. Keep a record of any witnesses to the incident.
  • If medical attention is required consult with your own treating doctor. It is a fundamental right by law to choose your own doctors, whether it is a GP or any form of specialist.  Our union strongly recommends that injured firefighters seek medical attention from your regular GP.
  • If required, the GP will refer the injured worker (IW) to have further tests such as radiology carried out and if necessary refer them to a specialist/s.
  • The GP will issue a work capacity certificate recording how the injury occurred, the date of the injury, what type of medical attention is required and time off from work if necessary for the injured worker to recover.
  • The injured worker will be required to fill out a Claim Form and to inform the decision maker (SAFECOM) if they are claiming for medical expenses only and/or income maintenance for lost time from work.
  • If the injured worker has capacity to undertake work duties with restrictions the employer (MFS) is required to provide suitable duties.
  • The claim form and the Work Capacity Certificate should be lodged with the injured worker’s immediate supervisor if possible.
  • The compensating authority, SAFECOM, must wherever practicable, determine the claim within 10 business days on receipt of the claim. (S31(4))
  • If SAFECOM is unable to determine the claim within 10 business days it must offer interim payments. (S 32)
  • If the claim is accepted and the injured worker is off work then the compensating authority SAFECOM will be required to set an average weekly earnings rate. The injured worker will also be entitled to reasonable medical expenses including travel for medical attention to be provided.
  • If an injured worker is likely to be incapacitated for work for more than 4 weeks then a Recovery/Return To Work (RRTW) plan must be drawn up. (S25)
  • The injured worker’s treating doctor must have an input into what duties are being or will be offered to the injured worker. A recovery/return to work plan must be reviewed from time to time.


Firefighters who are injured or who have a work-related illness are entitled to lodge claims under the Return to Work Act 2014.  However, it is not easy to find the way through the system and most injured workers need help.  Members of the United Firefighters Union can get help from their Union at every step in the process.  Your union can tell you about your rights, help you to find good treatment, assist you with forms and be your advocates.

Return to Work Regulations 2015

South Australia

Return to Work Act 2014

South Australia

Return to Work Act 2014

Schedule 3
United Fire Fighters Union Of South Australia - UFUSA

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